---
title: Use Cases
description: Use cases for Card Not Present Verification across checkout, pre-analysis, analysis tooling, sales recovery, and credit card onboarding.
canonical: https://developer.unico.io/dual-api/developers/regional-solutions/card-not-present-verification/about-idpay/use-cases
locale: en
generated_by: markdown-export
---

Card Not Present Verification can be used in various use cases and in many different ways. Below, check out the possible use cases and their correlations.

### Checkout

| Application | Method of use | Channel |
|---|---|---|
| Web | Integrated | SDK / Redirect |
| Mobile | Integrated | Webview |

:::tip[Tips to increase your conversion]
- Make it clear to your customer that the CPF on the order must match the cardholder's CPF;
- Contextualize to your customer that they will be able to perform an identity validation to have their order approved. Messaging focused on security tends to yield higher conversion;
- Clearly inform your customer that if they do not complete the identity validation, their order may be declined;
- Once the user finishes the identity validation, let them know that the order will still be under review.
:::

### Pre-analysis table

| Application | Method of use | Channel |
|---|---|---|
| Web / Webmobile | Integrated | Messages (WhatsApp) |
| Web / Webmobile | Manual | Messages (WhatsApp) |

:::tip[Tips to increase your conversion]
- Contextualize your customer by informing them that they will be able to complete an identity validation to have their order approved. Messaging focused on security tends to have higher conversion;
- Let your customer know that you are using a partner to ensure their identity (preferably, mention Unico to build trust in the process);
- Clearly explain to your customer that if they do not complete the identity validation, their order may be declined;
- Send identity validation requests as close as possible to the moment of purchase (this also tends to increase conversion);
- After the user finishes the identity validation, inform them that the order will still be under review.
:::

### Analysis table tool

| Application | Method of use | Channel |
|---|---|---|
| Web / Webmobile | Integrated | Messages (WhatsApp) |
| Web / Webmobile | Manual | Messages (WhatsApp) |

:::tip[Tips to increase your conversion]
- Contextualize your customer by informing them that they will be able to complete an identity validation to have their order approved. Messaging focused on security typically results in higher conversion;
- Let your customer know that you are using a partner to ensure their identity (preferably, mention Unico to build trust in the process);
- Clearly explain to your customer that if they do not complete the identity validation, their order may be declined;
- Send the identity verification requests as close as possible to the moment of the customer's purchase (this also tends to increase conversion);
- After the user finishes the identity validation, inform them that the order will still be under review.
:::

### Sales recovery

| Application | Method of use | Channel |
|---|---|---|
| Web / Webmobile | Integrated | Messages (WhatsApp) |
| Web / Webmobile | Manual | Messages (WhatsApp) |

:::tip[Tips to increase your conversion]
- Contextualize your customer by informing them that they will be able to complete an identity validation to have their order approved. Messaging focused on security typically results in higher conversion;
- Let your customer know that you are using a partner to ensure their identity (preferably, mention Unico to build trust in the process);
- Clearly explain to your customer that if they do not complete the identity validation, their order may be declined;
- Send identity validation requests as close as possible to the customer's purchase moment (this also tends to increase conversion);
- After the user finishes the identity validation, inform them that the order will still be under review.
:::

### Credit Card Onboarding

| Application | Method of use | Channel |
|---|---|---|
| Web / Webmobile / Mobile | Integrated | REST API |