Authentication Errors

The errors returned in the request can be identified by the codes below and have the following structure:

{
  "error": "server_error",
  "error_description": "Falha na autenticação x.x.x"
}

Name	Description
1.0.1	Check if the ID provided in the formation of the iss is the correct tenant ID, provided during the generation of the private key.
1.0.14	Check with the project manager if the application being used is active.
1.1.1	The scope parameter was not provided in the payload of the JWT used in the request.
1.2.4	The JWT used in the request has expired. Check the value provided in the exp field of the payload.
1.2.5	The JWT used in the request cannot be validated. Check the provided parameters and make sure it has been signed correctly.
1.2.6	The private key used to sign the JWT in the request is no longer acceptable. Please request new credentials for the account used.
1.2.7	The JWT used in the request is no longer acceptable, as it has already been used previously. Generate a new token to make a new request.
1.2.11	The account used is not active.
1.2.14	The account used does not have the necessary permissions.
1.2.18	The account used has been temporarily locked due to exceeding the number of invalid authentication attempts.
1.2.19	The account used is not authorized to impersonate another user account (remove the sub parameter from the payload).
1.2.20, 1.2.21	Failed to decode the JWT used in the request. Use a new token by including only the fields specified in the Mandatory Fields section, adhering to the correct naming conventions, semantics, and data types for each field.
1.2.22	The JWT used in the request contains additional fields in the payload that are not allowed. Use a new token by including only the fields specified in the Mandatory Fields section.
1.3.1	The account used has source IP restrictions.
1.3.2	The account used has access date/time restrictions.